Broad day light Robbey by UberEats

Still waiting for my refund from Uber Eats joburg, refund since from 27 October 2022 .they have told me one thing over and over that I will be refunded and the money will reflect within 3-10 working days still nothing . Woooo I'm so disappointed and ****ed off with the service from uberEats .what else must I do to get money?