Braai Block Uber driver ate food and bad customercustomer service

Placed and order for delivery from The Braai Corner- Comaro Crossing I missed uber driver call - Francois. l and called back and reached uber voicemail. I called head office they gave me Managers number - Tyra. She was rude and unhelpful. I went to the shop to get a refund or collect the food. The staff called her. Very rude and horrible customer service.