1 reviews | Active since May 2019
BILLED FOR FOOD THAT DIDNOT ARRIVE
I was billed for food that did not arrive, this is completely unprofessional,the only details i have is the delivery guys name "SICELO" Uber stole my money and Sicelo probably stole my food , there is no customer service number in order to contact uber eats no contact number for the delivery guy , they tell you to lodge a complaint in app but you have artificial intelligence giving you responses instead of rectifying the situation they have you going around an around with no assistance.
See Below response left by them:
A message from Uber Friday, May 31, 2019 at 11:39:51 AM · Uber Eats
Hi
On occasion, delivery partners may accidentally mark orders as completed before they deliver it to you. We've checked your account and can see that you contacted us shortly after your order was marked as delivered.
To avoid any confusion on our part, would you mind confirming whether you received your order or not? Once we have this information, we would be happy to look into this further.
We will be keeping an eye out for your response. Sent by AJ on Friday, May 31, 2019 at 10:46:14 AM
What was so difficult to understand that i did not receive the food which i paid for.
This is the worst service ever. Still No Response or assistance from UBEREATS SA.
