Billed for a rejected order due to missing items on the order

Ordered for our team at work to the value of R600.00 with Pedros Chicken various meals of the 3/4chicken,chips, roll and also wings. Delivery was only for some chicken pieces with no rolls or chips or wings. We rejected the order as it was missing certain items, but we were still charged despite not receiving the food. Spoke to a guy Sibusiso at Pedros to lodge a complaint and he wasn't any helpful either and instead terminated the call with no offer to assist or rectify the error, besides telling us to speak with Uber. Logged a complaint on the app but still no refund and the driver did not even return to the store to drop the missing good. This was the worst service ever and I will be sure to never order from the store again or use Uber again.

This is part of the reason why i stopped using both uber for trips and for meal and this has re-affirmed my dissatisfaction with your platform