Big time ******** these one's

These guys are big time ******** (straight and two beers), firstly there's no sense of urgency and/or empathy to reason with customer(s) query/complain. Then they’re quick to close down the incident without ensuring if the issue at hand has been addressed. My Issue: I had received a voucher from my workplace with a substantial amount and had been trying to order through the app but for some reason their systems does not acknowledge the voucher (even added to my wallet onto the app) and it keeps charging my bank account after every attempt when using the app (-R8.50 x 15 thus far). I had been raising the issue with their support team through the app (by the way the system is designed in such a way that users are unable to access the complaints/query platform, which already raises red flags), to this day, there hasn't been any fruitful feedback. Lastly, they overpriced goods/items on their platform, so we might as well drive down to the restaurants and pay tips to the waiters rather than being ****med by these losers 💁🏼 I will also take this up with workplace to never suggest Ubereats for future reference.