BE CAREFUL TO SHARE BANKING DETAILS WITH UBEREATS.

I am shocked at the lack of service that this business has!

On 20 May 2020 I wanted to order food off the UberEats app. I proceeded all the way to checkout and was then notified that I couldn't place the order. Immediately I received the bank notifications that two R20 delivery fees were charged! UberEats charged me a delivery fee TWICE without even delivering any service!

I launched a complaint on the app help, after which an automated message rep**** that they cannot help me and that it must be a ***** case where someone got my banking details - WHICH IS NOT THE CASE, UberEats, why would someone ***** my banking details and then pay you a delivery fee twice and not take any other money from me?!

I then went onto Facebook, Twitter and Instagram to complain- in search of competent staff resolving my issue. On Facebook I saw mlre complains that UberEats had UNRIGHTFULLY TAKEN MONEY from so many people! I Immediately removed my banking details of UberEats, scared that they might ***** more money from me.

I tried reaching out to them on Facebook, Twitter and Instagram. Today UberEats got back to me with the EXACT SAME AUTOMATED MESSAGE that my banking details might have been leaked and that's why R20 was deducted twice.

I am absolutely and utterly disgusted. How can a company run their business by taking money from potential customers unrightfully and then having absolutely not customer service (not even a telephone number) to help customers.

I will never in my life make use of UberEats again!