Bad services Uber eats

Yesterday I placed an order for debonair pizza in Elspark using uber eats ,I paid via EFT R235.40.The deliver guy is Sabata Moses.This guy was getting lost in my complex. Tried giving him directions he started being impatient. I told him sending my daughter to the security guards he must wait there ,,He told me he left with my order and shows delivered on my I sent a complaint immediately on uber eats..Still waiting for my money ..I'm very disappointed. I will never order again from uber eats just refund me back into my account..my cellphone number is ***