bad services

<p>I order food at 9:51 and at that time i realised that I had used the incorreect address so I went to live chat and I advised David that he must update my address and he told me it was one. At 10:30 The app advised that the food was delivered, so I left 271 to 272 and when i got there the delivery guy was not there. I even asked the gate keeper and he siad no one came to deliver food. i then went back to live chat and david said the guy was still at the incorrect address and I never recieved a call from both of them even thoug I was advised that by David that he called me. I even called the number that was populated on the APP that was for the driver which is ********** 796 and it did not go through. I then decided to cancel my order and now Yvonne from live chat is advising me that I am going to pay for the order. How can I pay for food I did not eat and when I asked for a managers email address I was told they are not allowed to share personal information.</p>