Bad service

I am so disappointed about UberEATS...each and every time when I order food..my food is never delivered and I still get charged for the food that I never get... when you try to call their call center,u still don't get help...last week they debited me for two meals that I don't even know about.... I asked for my refund but still didn't get help.... UberEATS it's a ****...be careful ppl