Bad service

On the 10 of October I placed an order with Uber eats . When the order arrived I paid the guy the full order amount only to find out when I got to my flat my order was already paid on my credit card. I called Uber to inform them that I had mistakenly paid twice for my order. To my surprise they were not much help basically the call center guys told me it’s my lose. The app never gave me any option to choose if I want to pay cash or credit for my meal and am used to paying cash. I will never use Uber eats again