Bad Review for Uber and Uber Eats

I recently placed an order via Uber Eats, but unfortunately, the experience was disappointing. Due to the fact that my address doesn’t reflect on Google Maps, I always provide detailed directions to drivers using the closest road pin. This has never been an issue with other deliveries.

In this instance, I sent the directions to the Uber Eats driver, who acknowledged them and confirmed he was on his way. However, after waiting for some time and sending the directions again, I tried calling the driver with no response. To my surprise, the order was canceled without any further communication from the driver.

Even more frustrating, I had already paid for my meal and added a tip, but I received nothing. This experience has been very disappointing, and I hope Uber and Uber Eats can improve their communication and handling of such situations. I will not make use of this service again as ther is plenty other companies to be used.