Appalling service

I am absolutely disguted with uber eats service I ordered and payed online of which my ordered should have delivered to me however it wasn't the driver had the darn nerve to even take photos of my food in his car ,whereas I left clear instructions for him to contact me when he is by mu door step of which he didn't.i walked down to the receptionist to confirm if a driver for delivery pulled through she had confirmed no. I tried contacting the driver countless times of which there was no answer and to top it off I had a suspicious ***** transaction alert on my phone from uber eats of an additional R204 whereas I've paid online and the transaction reflected to be successful...uber eats I want my money!! Keep ypu disgusting and *********** employees of yours but my money I want it !! R470.13