Annoyed and disappointed

Last year December the 9th to be exact, I ordered from Wimpy 2 breakfasts and then only received 1 which was not even 1 of the breakfast that I ordered. I then reported it THAT SAME DAY! A lady phoned me and I told her to phone me back in an hour as I was trying to sort it out with Wimpy. I then didn't come right. The people who received my order ate it already!!!! Now I paid for a meal I NEVER received. I kept reporting it on their pathetic website over and over to be told that it was past the 2 days and they can't do anything about it. Even though I explained OVER AND OVER AND OVER that I did report it the VERY DAY IT HAPPENED!!!! I will NEVER use Uber again because they ALWAYS ALWAYS get my orders incorrect with missing items and the 2nd time I report the issue they tell me this nonsense and still refuse to refund me for THEIR ERROR!!!!