Anger

I am extremely angry right now. Last week I ordered from the app and got an error message that the order did not go through, eventually a delivery guy pitched with the food that we were not aware of and we were then charged but the order never completed on the app. Now I opened the app again to place a new order and when I was done it automatically processed last weeks order that did not finalize. I just lost R250 extra that I did not plan for. I tried to cancel but it did not go through and neither chatting to an agent helped. I'm furious.