Almost R 1000 gone and Uber Eats not willing to help

On the 19th of December I placed an order using the Ozow EFT payment gateway to make payment, the payment went through and then when gave a Error 404 when returning to Uber Eats. I tried again and had the same issue.

I have since then been contacting Uber Eats, Flutterwave and Ozow.

Ozow confirms that they have both payments and it is off my bank account. Flutterwave passes the buck to Uber Eats and Uber Eats keep saying I need to go to the Help section of the app. Help section cannot help me at all as the orders don't even show on the app.

So after almost a month and R 1000 gone I have had it and will go and open a case against Uber Eats.

I have sent them email after email and proof of everything and every time get told to contact someone else