JG
Jenny G

1 reviews | Active since May 2017

13 Oct 2020, 17:21

Account Hacked and UberEats refuses to help.

My account was recently hacked, with two rather large amounts purchased from a Non-Existent store. Both these purchases were made and delivered within 2 minutes despite the "store" location is over 15 minutes away from the drop off.

Clearly some kind of **** store that has been set up where money is sent to some kind of *********.

I contacted UberEats help support over the app, email and Facebook. For the first week not one person rep****. I eventually created a fuss on Facebook for them to say they have assisted me via the App - which was a lie. To eventually the third week getting a generic we're looking into this issue for you and no response ever again.

I have tried to follow up multiple times and yet to have a response from their useless support team.

This is honestly absurd, not only that the App allows **** business, but the assistance when your account is hacked is non existent.

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