Absolutely Useless !!!!
<p>Hi</p> <p> </p> <p>I am a great fan of Uber......</p> <p> </p> <p>I am a disabled gentleman....in a wheelchair....and when my wife is working I use Uber to get to the mall etc.</p> <p> </p> <p>I have also used UberEats once before and was impressed......but not anymore.</p> <p> </p> <p>Last night I wanted to order from UberEats as my wife is away and I cannot cook for myself.</p> <p>I also got an email offering free delivery etc.</p> <p>So that was great.....</p> <p>I went onto the app and guess what ?</p> <p>Suddenly I am no longer in their delivery area...*** ?</p> <p>This despite the fact that I have ordered before and can access my previous order on the app.</p> <p> </p> <p>I contacted UberEats....what a waste of time !!!!</p> <p>After countless emails back and forth I get the same response....I cannot order if I am not in the delivery area. They still do get the problem or refer to the fact that I have ordered before.</p> <p>They do not give a damn about how much this inconvenienced me nor did they apologise and offer to try look into why I am suddenly not in the delivery area.</p> <p>I am at the same address where they delivered last time !!!!!!!</p> <p> </p> <p>So UberEats......is this what you consider customer service ?</p> <p> </p> <p>I am disgusted at the way UberEats has responded to my complaint and will continue to complain and post about about this incident on social media etc until somethng is done !!!!!</p>