Absolutely horrible service!!!!

I ordered food on Uber Eats. My money was deducted from my account but the order was not processed nor made. This pending process lasted for over an hour. I then contacted the restaurant that I ordered from and the manager told me that they had not received my order. I then went to the restaurant to find out how I get my money back and further information regarding the situation. Uber Eats then, themselves, cancelled my order after more than an hour had passed of me placing the order. This ordeal happened because Uber Eats had no drivers but only dealt with the situation after an hour of placing my order.

Dont offer a service if you have no drivers and don’t wait for over an hour to cancel the order.

I will never make use of your service again as this isn’t the first time it has happened to me.