Absolutely disgusting experience

I don’t even have the Uber Eats app on my phone, yet somehow R500 was taken from my account for something called Uber One, which I never signed up for! This is daylight *******. There is NO customer service number to call, NO way to get in touch with anyone, and NO support when your money is ******.

I’ve tried everything to get my money back and still nothing. It’s unacceptable for a company this big to leave people stranded like this, especially during tough times when every cent counts. Uber Eats SA, do better. I want my R500 back NOW.