1 reviews | Active since Dec 2014
Absolutely Disgusted
I cannot believe what I just witnessed. I ordered from UberEats and the driver came to deliver my order. I have never ordered from this restaurant before, but upon delivery I immediately knew something was wrong. There was no way that the food that I ordered could fit into the package the driver gave me.
I asked him if this is the correct order because it doesn't seem right. The driver couldn't speak a single word of English and just responded with OK. He then drove off. I opened the order and it was wrong. I ordered burgers, he delivered some chow mein noodles.
I tried to contact Uber but they have no number. I immediately logged an error on the app and no one was able to assist me. It's now 45 minutes later and still no one is available. I tried to contact the driver through the app and it just went straight to voicemail.
15 minutes after this incident, the driver comes back and blasts is hooter in front of my complex. He then gives me my order, sticks out his hands and say "give food back". I explain to him that I'll give it back, but that it has been opened, he can't take it to a customer now. He then stands there and stares at me for about 5 minutes. I told him that I logged it with Uber and that I cannot get a hold of them, again he responds with OK.
I have him the opened food back, and he the then opens the packages again and tries to close the bag to make it seem unopened. I again told him that he cannot take this to people and again he responded with OK.
I really hope that he didn't take this order to customers and if he did that they can see that it has been opened. Getting in touch with Uber when things go wrong is impossible! This is a health and safety risk. I have cancelled my Uber subscription and I will never order from Uber eats ever again.
Disgusting man! How many people is this happening to?
