Extremely Poor Service Comprising my livingspace

If there was a zero this Estate Agent your will gain it! When you think of purchasing a home,what is the first thing that comes to mind Especially if you are a single mum,working on a single income.For some it is a dream,for some a goal and for me a breath of relief that I finally have a place I can call home.That has been shattered by Tyson Property. When we looking for an agency and estate agent to help us find a place call home instead of getting a seller there should be some level of taking care of the purchaser needs as well and be honest and clear about any issues with property.I unfortunately have a pending transfer for a year,left without electricity for a day and night as utilities was not taken care by the seller and wait for this no working shower in the unit for 19 days and count yet the expectation of occupational rent been paid.The property I put an offer to purchase had an ongoing leak since May 2021 which was concealed to me and now I am expected to live in a unit where a underlying plumbing was not fixed since May 2021 is now apparently my problem.New home owners be careful when purchasing a property and especially when dealing with this agency.Customer service is putting both the seller and purchaser needs at hand.But to leave me without a working shower whilst disputing who is liable to pay with no empathy speaks volumes!!!