CM
Christiaan M
1 reviews | Active since Sept 2014
10 May 2022, 18:18
YET ANOTHER BANK TAKING MONEY - NO EFFORST TO RFUND
I like the services and customer service assistants are always friendly, helpful, and courteous. BUT this is where it ends. Months ago, there were constant system failures. From not "being able to translate transactions" (leaving you with a trolly full of groceries at a checkout - stranded), to not have an account, even though I have a mobile app profile. Leaving you, yet again, stranded.
The latest in the Bank's ****nal of F*ck Up's: 3x transaction, instead of 1.
So, instead of just adding my story here, let me ask those of you that are reading this "why do you think this is acceptable / not acceptable?
What's more, I have moved my business online and for various reasons, there has been no income since March 2022.
But here's my actual question: I have started a podcast. Starting anything takes time, thus I am under financial pressure. So what would you think will be my reference on my various social media platforms to such a bank, when the show starts to take flight? And it's going to...
Would be interesting to know what fellow South African's views are towards this matter or any other such matters.
Helpful (0)
Replies (13)0
Replies (13)
GoTyme Bank | Formerly TymeBank's replyOfficial
17 May 2022, 16:27Hi Christiaan, please send your RT case number and we'll follow up on the issue. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply17 May 2022, 16:27
Official
Hi Christiaan, please send your RT case number and we'll follow up on the issue. The TymeBank Team
CM
RT-8598
Christiaan M's updateReviewer Update
17 May 2022, 16:50 General Service Request | Case Number G-190287
RT-8598
CM
Christiaan M's update17 May 2022, 16:50
Reviewer Update
General Service Request | Case Number G-190287
RT-8598
CM
Christiaan M's updateReviewer Update
20 May 2022, 11:04No further response from The TymeBank Team ...
CM
Christiaan M's update20 May 2022, 11:04
Reviewer Update
No further response from The TymeBank Team ...
GoTyme Bank | Formerly TymeBank's replyOfficial
23 May 2022, 12:33Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply23 May 2022, 12:33
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
CM
Christiaan M's updateReviewer Update
23 May 2022, 16:19Please contact me via email (which you have), since I cannot take calls during the day.
CM
Christiaan M's update23 May 2022, 16:19
Reviewer Update
Please contact me via email (which you have), since I cannot take calls during the day.
GoTyme Bank | Formerly TymeBank's replyOfficial
24 May 2022, 10:34Noted
GoTyme Bank | Formerly TymeBank's reply24 May 2022, 10:34
Official
Noted
CM
Christiaan M's updateReviewer Update
22 Jun 2022, 09:48 52 days and still nothing from Tyme Bank... This is just ridiculous! What kind of service do you call this? I want my money back!
CM
Christiaan M's update22 Jun 2022, 09:48
Reviewer Update
52 days and still nothing from Tyme Bank... This is just ridiculous! What kind of service do you call this? I want my money back!
CM
Christiaan M's updateReviewer Update
03 Jul 2022, 12:4662 Days...
CM
Christiaan M's update03 Jul 2022, 12:46
Reviewer Update
62 Days...
CM
Christiaan M's updateReviewer Update
04 Jul 2022, 18:4463 days... no contact via email, no effort to resolve this
CM
Christiaan M's update04 Jul 2022, 18:44
Reviewer Update
63 days... no contact via email, no effort to resolve this
CM
Christiaan M's updateReviewer Update
05 Jul 2022, 09:3964 days... still no response
CM
Christiaan M's update05 Jul 2022, 09:39
Reviewer Update
64 days... still no response
CM
Christiaan M's updateReviewer Update
06 Jul 2022, 06:4765 days... still no response
CM
Christiaan M's update06 Jul 2022, 06:47
Reviewer Update
65 days... still no response
CM
Christiaan M's updateReviewer Update
07 Jul 2022, 07:4866 days... no response
CM
Christiaan M's update07 Jul 2022, 07:48
Reviewer Update
66 days... no response
CM
Christiaan M's updateReviewer Update
12 Jul 2022, 08:15So, this is 71 days...
R100 was taken out of my account, due to a Tyme Bank system error. I have spent, what is truly a mammoth amount of time, in getting my money back, but this institution simply does not care about its reputation or that a client's money is taken due to their negligence.
Well done Tyme Bank for keeping to the standard, but which South Africa seems to be working these days.
I cannot effort spending more time on this and obviously this is exactly what you have wanted.
Let me just say this: Let no one of you responsible for this transaction ever complain when *******ion, crime (in whatever form) and destruction enter your doorsteps (even on a personal level). Since you do not have the integrity to perform your own work to a better standard. Thus, expect that hand that you are so freely willing to deal with.
R100 was taken out of my account, due to a Tyme Bank system error. I have spent, what is truly a mammoth amount of time, in getting my money back, but this institution simply does not care about its reputation or that a client's money is taken due to their negligence.
Well done Tyme Bank for keeping to the standard, but which South Africa seems to be working these days.
I cannot effort spending more time on this and obviously this is exactly what you have wanted.
Let me just say this: Let no one of you responsible for this transaction ever complain when *******ion, crime (in whatever form) and destruction enter your doorsteps (even on a personal level). Since you do not have the integrity to perform your own work to a better standard. Thus, expect that hand that you are so freely willing to deal with.
CM
Christiaan M's update12 Jul 2022, 08:15
Reviewer Update
So, this is 71 days...
R100 was taken out of my account, due to a Tyme Bank system error. I have spent, what is truly a mammoth amount of time, in getting my money back, but this institution simply does not care about its reputation or that a client's money is taken due to their negligence.
Well done Tyme Bank for keeping to the standard, but which South Africa seems to be working these days.
I cannot effort spending more time on this and obviously this is exactly what you have wanted.
Let me just say this: Let no one of you responsible for this transaction ever complain when *******ion, crime (in whatever form) and destruction enter your doorsteps (even on a personal level). Since you do not have the integrity to perform your own work to a better standard. Thus, expect that hand that you are so freely willing to deal with.
R100 was taken out of my account, due to a Tyme Bank system error. I have spent, what is truly a mammoth amount of time, in getting my money back, but this institution simply does not care about its reputation or that a client's money is taken due to their negligence.
Well done Tyme Bank for keeping to the standard, but which South Africa seems to be working these days.
I cannot effort spending more time on this and obviously this is exactly what you have wanted.
Let me just say this: Let no one of you responsible for this transaction ever complain when *******ion, crime (in whatever form) and destruction enter your doorsteps (even on a personal level). Since you do not have the integrity to perform your own work to a better standard. Thus, expect that hand that you are so freely willing to deal with.