BS
Bongani S
1 reviews | Active since Sept 2021
29 Aug 2023, 14:53
Worst service ever , consultants who dont care
My app blocked due to lost phone and I've been calling and calling with no help, can someone help because I need to use the app to do transactions, every time I call I get authenticated and transferred and wait on the line for over 15 minutes I'm running out of airtime with no help from Tyme bank case ref: GFD-106041
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Aug 2023, 16:21Hi Bongani, apologies for that experience and for the inconvenience caused. We've escalated your details to our team to get in touch with you and assist. Please be on the look out for any communication from our team.
GoTyme Bank | Formerly TymeBank's reply29 Aug 2023, 16:21
Official
Hi Bongani, apologies for that experience and for the inconvenience caused. We've escalated your details to our team to get in touch with you and assist. Please be on the look out for any communication from our team.
BS
Bongani S's updateReviewer Update
30 Aug 2023, 11:28Thank you very much for the quick reply to my query, a wonderful lady from your ***** desk by the name Mbali Koko was exceptional and helpful, she made it very easy and i got the help i needed, 10 stars to her.
BS
Bongani S's update30 Aug 2023, 11:28
Reviewer Update
Thank you very much for the quick reply to my query, a wonderful lady from your ***** desk by the name Mbali Koko was exceptional and helpful, she made it very easy and i got the help i needed, 10 stars to her.
GoTyme Bank | Formerly TymeBank's replyOfficial
30 Aug 2023, 16:31Hi Bongani, thank you for the feedback. Please feel free to give us a rating once you've received the prompt email from Hellopeter :)
GoTyme Bank | Formerly TymeBank's reply30 Aug 2023, 16:31
Official
Hi Bongani, thank you for the feedback. Please feel free to give us a rating once you've received the prompt email from Hellopeter :)