ZZ
Zanele Z
1 reviews | Active since May 2021
07 Oct 2021, 08:10
Worst service
Brought 1For You voucher but never received voucher number, shows under transaction that money was debited but doesn't show under purchases, wrote an email about it I'm being told to do follow up with call center. How do you cater for deaf customers and your whatsapp chat tool doesn't help at all. 2months joined this bank olready I'm disappointed
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
12 Oct 2021, 15:40Hi Zanele, we apologise for your experience and for the late response. Did you manage to retrieve your 1ForYou voucher? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply12 Oct 2021, 15:40
Official
Hi Zanele, we apologise for your experience and for the late response. Did you manage to retrieve your 1ForYou voucher? The TymeBank Team
ZZ
Zanele Z's updateReviewer Update
12 Oct 2021, 16:24Didn't get the voucher but was credited back my money. Thank you so much for your response
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Zanele Z's update12 Oct 2021, 16:24
Reviewer Update
Didn't get the voucher but was credited back my money. Thank you so much for your response
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Oct 2021, 08:23We're glad to hear that, Zanele. May you please rate our service.
GoTyme Bank | Formerly TymeBank's reply22 Oct 2021, 08:23
Official
We're glad to hear that, Zanele. May you please rate our service.