AN
Amali N
1 reviews | Active since Apr 2022
04 Apr 2022, 10:01
Worst ***** department, ***********
I’d leave no stars if possible. Horrible customer service. My deceased mother left me some money, which was deposited into my Tymebank account regrettably. My account was then closed on ***** suspicion. I was then asked to get proof of payment from Old Mutual. Which was a struggle but I sent it and was promised a call same day. Nobody called me, their ***** email line does not work either. I called in a week later only to be told the POP I sent was not enough I should get someone from OM to email them. Asked for the consultants work email and what exactly should be in the email, he was not able to answer me. It’s been 3 weeks now my account has been blocked. Tymebank you are the ********** here, not me.
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Replies (1)GoTyme Bank | Formerly TymeBank's replyOfficial
07 Apr 2022, 10:43Hi Amali, that shouldn't be the case. please send us the case number so that we can follow up on the issue. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply07 Apr 2022, 10:43
Official
Hi Amali, that shouldn't be the case. please send us the case number so that we can follow up on the issue. The TymeBank Team
