Worst customer service ever

For anyone who wishes to bank with TymeBank, stay away. The customer support is horrible and they are just plainly rude to you when you try and address issues. I cannot access money because I need to upgrade my account but their system is so flawed that it doesn't allow me to upgrade which means I literally cannot access the money in the account. Countless calls and messages but not a single person has been able to offer a solution that actually resolved the problem. If this never gets resolved I don't think I will ever see my money again.