Worst customer service and systems not to mention *********** management and technical staff.

My personal loan is paid up but one payment doesn't reflect it's been over a month now trying to get tymebank to allocate the payment, I've emailed the services,loans and complaints department called and stayed on the call for hours trying to resolve the issue not to mention the multiple consultants who have been calling in response to my numerous emails and case numbers promising to resolve it, yet the loan is reflecting to be in arrears on my credit record and I'm still getting threatening messages from tymebank and calls from their debt collectors the painful part is that I paid up the loan ahead of time: if tymebank can't allocate a simple R300 payment which was paid from their everyday account what more about large amounts? Very disappointing.