Worst Banking Experience ever from a Modern bank

I tried to open an account on 13th of December. Got and error message that looks like an error message you got on the Mainframe 50 years ago. Spent R300 hundred rand on airtime. Still no account. No account number / Card. Several support messages. Supp**** all details. This is a digital bank opened for six years. you would think they would have sorted sort this out by now. They called me back once and after two rings put the phone down. extremely disappointed. And they will never refund or even react to this message. Let see how long they will take to reply.......