Worst bank ever, you can be sent money then months later the sender can say ***** and TymeBank will freeze your account anytime without any investigation

My account is on hold since May for a R1000 payment received in March!!! I called the ***** team and they seem to be clueless on the way forward, the agent- Motlatsi just answered the phone with a very tired tone "***** department, how can I help" and in summary he says anyone can call after sending any amount into your account and they will freeze it anytime and TymeBank won't bother to investigate anything. Investigation to them means ur query is filed to gather dust somewhere in their archives

This level of incompetence is appalling! I've already got numerous promises that they'll contact me for feedback but but even a single promise was fulfilled. I'm reading reviews here and it seems that's their modus operandi

Case ID DCI-137784