LS
Listacia S

1 reviews | Active since Dec 2023

23 Apr 2025, 12:21

WORST BANK EVER. EVERY CALL CENTRE AGENT HAS DIFFERENT POLICY TO TELL YOU WHEN YOU CALL.

2 WEEKS TO GET A RESERVAL BACK. After explaining that you transferred into the wrong account and they stupid call center tell you they have to call the owner of the account to verify. VERIFY WHAT when it was a wrong deposit, what happens if that person tells them otherwise. Last time they auto mandated a debit order had to fight to get my money back we are to the same call center that just things like robots. policies that don't make sense.

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply23 Apr 2025, 12:34
Official
Hi Listacia, We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.
LS
Listacia S's update23 Apr 2025, 13:15
Reviewer Update
Never heard of a bank that take 14 days for a reversal LOL what a joke...
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply23 Apr 2025, 13:24
Official
We understand your frustration, and we are committed to resolving this issue as quickly as possible.