ZH
Zain H
1 reviews | Active since May 2013
19 May 2024, 19:45
Worse Service Ever!
I have reported transactions from Webafrica after removing my card from their platform.
I have noted that my card is not for Webafrica to use however Webafrica still has it stored even though I removed it from their platform.
Tymebank has not reversed my funds. They closed my cases after requesting proof. I mentioned to them that I don't have proof as Webafrica has not send any.
Tymebank mentioned that they will confirm with Webafrica however they never provided any feedback. They just closed the case.
Worse service ever. I WILL BE SWITCHING MY BANK AND SALARY TO A MORE REPUTABLE BANK!
Helpful (0)
Replies (4)0
Replies (4)ZH
Zain H's updateReviewer Update
20 May 2024, 10:37You guys clearly don't read reviews. Also it shows me how you didn't bother checking my profile on your system before responding.
I said this is concerning card transactions from the company, not debit orders.
I have contact your customer service line on multiple occasions... they cannot help and do not know what they are doing at all!
I said this is concerning card transactions from the company, not debit orders.
I have contact your customer service line on multiple occasions... they cannot help and do not know what they are doing at all!
ZH
Zain H's update20 May 2024, 10:37
Reviewer Update
You guys clearly don't read reviews. Also it shows me how you didn't bother checking my profile on your system before responding.
I said this is concerning card transactions from the company, not debit orders.
I have contact your customer service line on multiple occasions... they cannot help and do not know what they are doing at all!
I said this is concerning card transactions from the company, not debit orders.
I have contact your customer service line on multiple occasions... they cannot help and do not know what they are doing at all!
ZH
Zain H's updateReviewer Update
20 May 2024, 10:53I was never told about these fees for reversing a transaction from a company that is not supposed to have my card details stored!
Also, as previously mentioned, they canceled as they wanted specific proof!
Look at the below specific references seeing as you guys don't know how investigate a complaint!
Case ID: CD-124438
Case ID: CD-124439
Case ID: CD-124440
Case ID: CD-124441
Pay particular attention to the last 2 case id's.
Hopefully you guys are actually investigating the complaints made in Hello Peter and not just responding on time to make yourself look good.
Also, as previously mentioned, they canceled as they wanted specific proof!
Look at the below specific references seeing as you guys don't know how investigate a complaint!
Case ID: CD-124438
Case ID: CD-124439
Case ID: CD-124440
Case ID: CD-124441
Pay particular attention to the last 2 case id's.
Hopefully you guys are actually investigating the complaints made in Hello Peter and not just responding on time to make yourself look good.
ZH
Zain H's update20 May 2024, 10:53
Reviewer Update
I was never told about these fees for reversing a transaction from a company that is not supposed to have my card details stored!
Also, as previously mentioned, they canceled as they wanted specific proof!
Look at the below specific references seeing as you guys don't know how investigate a complaint!
Case ID: CD-124438
Case ID: CD-124439
Case ID: CD-124440
Case ID: CD-124441
Pay particular attention to the last 2 case id's.
Hopefully you guys are actually investigating the complaints made in Hello Peter and not just responding on time to make yourself look good.
Also, as previously mentioned, they canceled as they wanted specific proof!
Look at the below specific references seeing as you guys don't know how investigate a complaint!
Case ID: CD-124438
Case ID: CD-124439
Case ID: CD-124440
Case ID: CD-124441
Pay particular attention to the last 2 case id's.
Hopefully you guys are actually investigating the complaints made in Hello Peter and not just responding on time to make yourself look good.
ZH
Zain H's updateReviewer Update
27 May 2024, 13:41I still have not received any call or any other type of correspondence.
It is now 27 May 2024. I was told 2 business days on 20 May 2024!
It is now 27 May 2024. I was told 2 business days on 20 May 2024!
ZH
Zain H's update27 May 2024, 13:41
Reviewer Update
I still have not received any call or any other type of correspondence.
It is now 27 May 2024. I was told 2 business days on 20 May 2024!
It is now 27 May 2024. I was told 2 business days on 20 May 2024!
ZH
Zain H's updateReviewer Update
02 Jun 2024, 08:11Still no reply or contact?
Webafeica tried to charge my card yet again and you guys aren't doing anything about it!
Pathetic!
Webafeica tried to charge my card yet again and you guys aren't doing anything about it!
Pathetic!
ZH
Zain H's update02 Jun 2024, 08:11
Reviewer Update
Still no reply or contact?
Webafeica tried to charge my card yet again and you guys aren't doing anything about it!
Pathetic!
Webafeica tried to charge my card yet again and you guys aren't doing anything about it!
Pathetic!