eM
elon M
1 reviews | Active since Mar 2013
29 Jul 2025, 11:04
Worse bank ever
What a bank, firstly they respond on hello Peter we attending to the matter, then the go on twitter and say go apply somewhere nothing we can do, then they send and email 2 hours after approve the mandate, then they say they had a back lock of emails and it was sent in error. No one from this bank has contacted me regarding the complaint, accept their arrogant twitter handler who told me the don’t need my business I should go somewhere. What is going on to the banking sector? Where is the Ombuds when such business practices are a norm
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Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Jul 2025, 11:06Hi Elon, apologies for the inconvenience caused. An agent will contact you
GoTyme Bank | Formerly TymeBank's reply29 Jul 2025, 11:06
Official
Hi Elon, apologies for the inconvenience caused. An agent will contact you
eM
elon M's updateReviewer Update
29 Jul 2025, 11:19I shall see I will not hold my breath, I cannot emphasis the level of disappointment as a first time TymeBank user, my goodness
eM
elon M's update29 Jul 2025, 11:19
Reviewer Update
I shall see I will not hold my breath, I cannot emphasis the level of disappointment as a first time TymeBank user, my goodness
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Jul 2025, 12:24If you remain unhappy with the resolution of your matter, you are at liberty to lodge a complaint with the National Financial Ombud Scheme (also called the “NFO”).
The NFO is an umbrella Financial Services Ombud scheme formed by the amalgamation of 4 separate previously existing South African Ombud Schemes: the offices of the Banking Ombud (OBS); the Credit Ombud (CO); the office of the Long-term Insurance Ombud (OLTI); and the Short-Term Insurance Ombudsman (OSTI). The NFO commenced operations on 1 March 2024.
The NFO is an external complaint resolution ombud scheme established in terms of Chapter 14 of the Financial Sector Regulation Act 9 of 2017, and is tasked with resolving complaints between financial services providers and complainants in a fair, effective, impartial and timely manner – without charge to complainants. The NFO adjudicates complaints in terms of its rules which can be found on the website of the NFO: www.nfosa.co.za
NFO Contact Details
0860-800-900
0860-800-900
Email
***
***
Address
NFO Johannesburg
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
NFO Cape Town
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
GoTyme Bank | Formerly TymeBank's reply29 Jul 2025, 12:24
Official
If you remain unhappy with the resolution of your matter, you are at liberty to lodge a complaint with the National Financial Ombud Scheme (also called the “NFO”).
The NFO is an umbrella Financial Services Ombud scheme formed by the amalgamation of 4 separate previously existing South African Ombud Schemes: the offices of the Banking Ombud (OBS); the Credit Ombud (CO); the office of the Long-term Insurance Ombud (OLTI); and the Short-Term Insurance Ombudsman (OSTI). The NFO commenced operations on 1 March 2024.
The NFO is an external complaint resolution ombud scheme established in terms of Chapter 14 of the Financial Sector Regulation Act 9 of 2017, and is tasked with resolving complaints between financial services providers and complainants in a fair, effective, impartial and timely manner – without charge to complainants. The NFO adjudicates complaints in terms of its rules which can be found on the website of the NFO: www.nfosa.co.za
NFO Contact Details
0860-800-900
0860-800-900
Email
***
***
Address
NFO Johannesburg
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
NFO Cape Town
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
eM
elon M's updateReviewer Update
29 Jul 2025, 13:36There is no resolution, but thank you I willl lodge a complaint
eM
elon M's update29 Jul 2025, 13:36
Reviewer Update
There is no resolution, but thank you I willl lodge a complaint
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Jul 2025, 13:57Please do lodge one they will assist.
GoTyme Bank | Formerly TymeBank's reply29 Jul 2025, 13:57
Official
Please do lodge one they will assist.