TM
Tony M
1 reviews | Active since Aug 2019
23 Apr 2026, 05:11
Withdrawal nightmare
The old App was much easier especially for elderly people now withdrawing with this new App is very complicated very disappointing please fix this urgently
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
23 Apr 2026, 08:51Hi Tony,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand that the previous app was easier to use, especially for elderly users, and we regret the inconvenience caused by the new app. Please be assured that your concerns have been noted, and we are continuously working on improvements to make the app more user‑friendly. Thank you for your patience and understanding.
Kind regards,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand that the previous app was easier to use, especially for elderly users, and we regret the inconvenience caused by the new app. Please be assured that your concerns have been noted, and we are continuously working on improvements to make the app more user‑friendly. Thank you for your patience and understanding.
Kind regards,
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply23 Apr 2026, 08:51
Official
Hi Tony,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand that the previous app was easier to use, especially for elderly users, and we regret the inconvenience caused by the new app. Please be assured that your concerns have been noted, and we are continuously working on improvements to make the app more user‑friendly. Thank you for your patience and understanding.
Kind regards,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand that the previous app was easier to use, especially for elderly users, and we regret the inconvenience caused by the new app. Please be assured that your concerns have been noted, and we are continuously working on improvements to make the app more user‑friendly. Thank you for your patience and understanding.
Kind regards,
GoTyme Bank | Formerly TymeBank