VM
Vanessa M
1 reviews | Active since Jun 2021
16 Apr 2025, 12:29
Why the worker at the store is a *****?
Why is TymeBank hiring ******, I was advised card replacement is R70 that is later reimbursed back to my account, tell me why a lady working at Boxer Central Park collected R70 from me and another R70 was deducted from my account, I replaced my card around 11am 16/04/2025, I need answers because why are they *****ing, at first she agreed when I wanted to confirm that it’s R80 to replace a card only for her to get caught when I saw R70 on the machine, should I have not seen that she would have intentionally collected R80 from me which is *****ing, I’m unhappy
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Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
16 Apr 2025, 12:36Hi Vanessa, We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.
GoTyme Bank | Formerly TymeBank's reply16 Apr 2025, 12:36
Official
Hi Vanessa, We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.
GoTyme Bank | Formerly TymeBank's replyOfficial
16 Apr 2025, 12:38We apologize for the inconvenience and confusion you've experienced. The cost for replacing your debit card should be R70, and this amount is reimbursed to your account. It seems there was an error with the transaction at Boxer Central Park.
GoTyme Bank | Formerly TymeBank's reply16 Apr 2025, 12:38
Official
We apologize for the inconvenience and confusion you've experienced. The cost for replacing your debit card should be R70, and this amount is reimbursed to your account. It seems there was an error with the transaction at Boxer Central Park.
VM
Vanessa M's updateReviewer Update
16 Apr 2025, 12:51Thank you for your response how do I get my money back that lady took from me?
VM
Vanessa M's update16 Apr 2025, 12:51
Reviewer Update
Thank you for your response how do I get my money back that lady took from me?