Where did my money go?

Item: GoTyme Bank | Formerly TymeBank
Rating: 1
Author: Arnoldj J

I made a payment to tymebank to settle my loan but I mistakenly used an account number from November 2023. When I try to follow up with them I struggle to get assistance because this WAS a TymeBank account number but now they have a new number. Im just trying to get the money assigned to the loan account.

Helpful (0)

Replies (3)

GoTyme Bank | Formerly TymeBank's replyOfficial

02 Oct 2024, 16:51

Apologies about the experience Arnold, please send your details to our social team and they will gladly assist with your case: ***.

GoTyme Bank | Formerly TymeBank's reply02 Oct 2024, 16:51

Official

Apologies about the experience Arnold, please send your details to our social team and they will gladly assist with your case: ***.

GoTyme Bank | Formerly TymeBank's replyOfficial

03 Oct 2024, 13:13

Thank you. How much was the amount? Was it a normal eft or immediate eft?

GoTyme Bank | Formerly TymeBank's reply03 Oct 2024, 13:13

Official

Thank you. How much was the amount? Was it a normal eft or immediate eft?

Arnoldj J's updateReviewer Update

13 Oct 2024, 08:32

Good day, again following up please?

Arnoldj J's update13 Oct 2024, 08:32

Reviewer Update

Good day, again following up please?