AS
Abongiwe S

1 reviews | Active since Aug 2024

02 Sept 2024, 10:44

When will my Case be Solved?

Hi.When can I expect my query to be resolved? I want to do a follow up on a ***** case I opened of someone using my ID number to open an Tymebank account with a cellphone number I don't know about.Please assist.

0
Replies (4)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Sept 2024, 14:21
Official
Hi Abongiwe, thanks for getting in touch. Did you log a case with our team? The TymeBank Team
AS
Abongiwe S's update04 Sept 2024, 14:38
Reviewer Update
Yes I did log a case with Tymebank but the account is not closed till now.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Sept 2024, 16:02
Official
Do you have a case ID so that we can follow up with our team to assist you? The TymeBank Team
AS
Abongiwe S's update04 Sept 2024, 16:11
Reviewer Update
The ***** department didn't give me any case ID they just asked for my ID number.