BM
Boitumelo M
1 reviews | Active since Jun 2018
21 Sept 2023, 15:14
What a bank!!!!
How long does it take for Tyme bank to get back to customers, you guys are definitely selling us lies, and they are coming back to me and say feedback will be given I "40 DAYS" who wants to wait that long for a query to be solved. To think I have trusted you with my salary this time I'm moving do not need such inconvenience in my life. And the worst part I have to be the one calling to follow up.
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GoTyme Bank | Formerly TymeBank's replyOfficial
29 Sept 2023, 11:33We are sorry that you feel that way, the general investigation time for the relevant query could take up to 40 days to get feedback on a case as the team investigates your query. You shall receive feedback once the investigation is complete, we apologize for the inconvenience caused. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply29 Sept 2023, 11:33
Official
We are sorry that you feel that way, the general investigation time for the relevant query could take up to 40 days to get feedback on a case as the team investigates your query. You shall receive feedback once the investigation is complete, we apologize for the inconvenience caused. The TymeBank Team