ME
Malcolm E
1 reviews | Active since May 2026
07 May 2026, 12:47
We had a dispute on funds deducted from our GoTyme Bank account at a Capitec bank ATM - the ATM did not have sufficient denominations to dispense the R300 we asked for so dispensed R200
We had a dispute on funds deducted from our GoTyme Bank account at a Capitec bank ATM - the ATM did not have sufficient denominations to dispense the R300 we asked for so dispensed R200. We sent an email to the TymeBank Customer Service Team. The turnaround time responding to the dipute was a bit slow [7 days] but when they did finally respond Tumelo Molele _(their agent in the TymeBank Customer Service Team)_ gave us *EXCELLENT* service. Thank you very much.
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Replies (1)GoTyme Bank | Formerly TymeBank's replyOfficial
07 May 2026, 13:12Good day Malcolm,
Thank you for taking the time to share your experience with us, we truly appreciate your valuable feedback. We are delighted to hear that our agent Tumelo Molele made your experience a positive one.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind regards,
GoTyme Bank | Formerly TymeBank.
GoTyme Bank | Formerly TymeBank's reply07 May 2026, 13:12
Official
Good day Malcolm,
Thank you for taking the time to share your experience with us, we truly appreciate your valuable feedback. We are delighted to hear that our agent Tumelo Molele made your experience a positive one.
Please be assured that we have noted your compliment and will pass it on to our management team. Your support and feedback are greatly appreciated.
Kind regards,
GoTyme Bank | Formerly TymeBank.
