JT
Jonathan T
1 reviews | Active since Jan 2011
21 Jul 2022, 15:08
Waste your time bank
TymeBank doesnt even deserve a star. My account has been put on hold with absolutely no warning or communication whatsoever and just before month end. Absolutely the worst service I have ever received. I call the call center up and they cant even assist as there lines are so bad. Disgraceful. I challenge the CEO to do a better job or even dare calling me to rectify the issue. And i reported this issue to their customer care line...
Helpful (0)
Replies (7)0
Replies (7)
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Jul 2022, 10:49 Hi Jonathan, did you get a case number for the incident? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply22 Jul 2022, 10:49
Official
Hi Jonathan, did you get a case number for the incident? The TymeBank Team
JT
Jonathan T's updateReviewer Update
22 Jul 2022, 10:54No I did not get a case number. Your telephone lines are so bad I cannot hear the other person on the other side. How can you run a banking business if you dont have the basic working. If this is not resolved then I am logging a complaint the Ombudsman today
JT
Jonathan T's update22 Jul 2022, 10:54
Reviewer Update
No I did not get a case number. Your telephone lines are so bad I cannot hear the other person on the other side. How can you run a banking business if you dont have the basic working. If this is not resolved then I am logging a complaint the Ombudsman today
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Jul 2022, 10:58Did you report the matter to our customer support team? The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply22 Jul 2022, 10:58
Official
Did you report the matter to our customer support team? The TymeBank Team
JT
Jonathan T's updateReviewer Update
22 Jul 2022, 11:18yes
JT
Jonathan T's update22 Jul 2022, 11:18
Reviewer Update
yes
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Jul 2022, 11:24please provide us with a Case number, so we can follow up with our team.
GoTyme Bank | Formerly TymeBank's reply22 Jul 2022, 11:24
Official
please provide us with a Case number, so we can follow up with our team.
JT
Jonathan T's updateReviewer Update
22 Jul 2022, 12:31No find out why my account is on hold and get back to me via email you have my details.
JT
Jonathan T's update22 Jul 2022, 12:31
Reviewer Update
No find out why my account is on hold and get back to me via email you have my details.
GoTyme Bank | Formerly TymeBank's replyOfficial
22 Jul 2022, 12:37 Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply22 Jul 2022, 12:37
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team