BT
Brendan T
1 reviews | Active since Nov 2012
05 Jun 2023, 20:52
Waste of Tyme bank should be your slogan - still trying to get my account closed
Still trying to close my bank account, this has got to be the bank with THE worst service levels in the industry, will never deal with them again.
Helpful (0)
Replies (4)0
Replies (4)BT
Brendan T's updateReviewer Update
08 Jun 2023, 12:37My account was on Zero two months ago when i was assured it would be closed if there are new fees that have accrued i'll be fighting you on that. Thats your guys stuff up.
I think you can phone me after all the airtime i've wasted on your call centres.
Phone me or else i will continue to log complaints against this ******** of an institution.
I think you can phone me after all the airtime i've wasted on your call centres.
Phone me or else i will continue to log complaints against this ******** of an institution.
BT
Brendan T's update08 Jun 2023, 12:37
Reviewer Update
My account was on Zero two months ago when i was assured it would be closed if there are new fees that have accrued i'll be fighting you on that. Thats your guys stuff up.
I think you can phone me after all the airtime i've wasted on your call centres.
Phone me or else i will continue to log complaints against this ******** of an institution.
I think you can phone me after all the airtime i've wasted on your call centres.
Phone me or else i will continue to log complaints against this ******** of an institution.
BT
Brendan T's updateReviewer Update
08 Jun 2023, 13:12I've phoned in, after a long wait an agent assisted but will have to confer with her manager and she has promised to call me back today with the outcome. Will name and shame here if i do not have a call back before COB today.
It's ridiculous that this is taking 3 months to close an empty account.
It's ridiculous that this is taking 3 months to close an empty account.
BT
Brendan T's update08 Jun 2023, 13:12
Reviewer Update
I've phoned in, after a long wait an agent assisted but will have to confer with her manager and she has promised to call me back today with the outcome. Will name and shame here if i do not have a call back before COB today.
It's ridiculous that this is taking 3 months to close an empty account.
It's ridiculous that this is taking 3 months to close an empty account.
BT
Brendan T's updateReviewer Update
09 Jun 2023, 11:01So it's the next day and i'm still waiting for a call from Gabby Mabuza, Where is my follow up call you promised me yesterday..
BT
Brendan T's update09 Jun 2023, 11:01
Reviewer Update
So it's the next day and i'm still waiting for a call from Gabby Mabuza, Where is my follow up call you promised me yesterday..
GoTyme Bank | Formerly TymeBank's replyOfficial
14 Jun 2023, 11:49Hi Brendan, so sorry for the late response. We'll check with our team and revert back. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply14 Jun 2023, 11:49
Official
Hi Brendan, so sorry for the late response. We'll check with our team and revert back. The TymeBank Team