TM
Tebogo M

1 reviews | Active since Dec 2018

27 Feb 2023, 10:35

Waste of time

I opened a business account as I recently restarted my business. Thinking that TymeBank would be the most affordable. When my payment came in, my account and profile were immediately blocked and/or suspended. I don't see the point in opening an account that is of no use. I have partners and employees waiting for their money and I can do nothing about it. This is ridiculous!

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Feb 2023, 13:14
Official
Hi Tebogo, thank you for bringing this to our attention and apologies for the inconvenince caused. We've escalated your details to our team to contact you and assist, please keep your phone near you. 
TM
Tebogo M's update01 Mar 2023, 10:43
Reviewer Update
Issue still unresolved despite receiving the following "TymeBank: Your query is Resolved-Actioned. Case ID DCI-185***. Help: ***." This is becoming a serious problem. I sent the proof of payments to *** as requested and says the address no longer exists, the email has been forwarded to the correct address. I will be cancelling my accounts once this is properly resolved.