Waiting more than 2 months for a dispute to be resolved and when you enquire you get ****y response

Tyme bank has no customer service. Call center agents are ****y and not tolerant at all. Poor in resolving queries/issues. When asking the agent to identify themself I get ignored. I have been waiting for a week from a supervisor or someone with authority to contact me..... Still waiting! I am changing my bank to a bank where there wil be a personal environment, I can go into the bank and speak face to face with someone that actually know how to assist and will do so with some urgency. Not a response that I can take the matter further! To the public, think hard before you choose Tyme bank, trusting them with your hard earnes money as they just **** care. I would love to copy some of the emails I received but I am not allowed due to disclaimer! Just saying