PB
Pretty B
1 reviews | Active since Jan 2025
19 Mar 2025, 08:29
very poor customer service
on 30 December 2024 i lost my R18770.00 in my account and i didn't give anyone access to my account at tyme ***** they next help me the anything they do they blame me for being **** and now the told me that they can't refund my money .
they cant even provide me with the information were money was send to
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
19 Mar 2025, 08:49Hi Pretty, we sincerely apologise. We have forwarded the query to the relevant department.
GoTyme Bank | Formerly TymeBank's reply19 Mar 2025, 08:49
Official
Hi Pretty, we sincerely apologise. We have forwarded the query to the relevant department.
GoTyme Bank | Formerly TymeBank's replyOfficial
19 Mar 2025, 09:07If you remain unhappy with the resolution of your matter, you are at liberty to lodge a complaint with the National Financial Ombud Scheme (also called the “NFO”).
The NFO is an umbrella Financial Services Ombud scheme formed by the amalgamation of 4 separate previously existing South African Ombud Schemes: the offices of the Banking Ombud (OBS); the Credit Ombud (CO); the office of the Long-term Insurance Ombud (OLTI); and the Short-Term Insurance Ombudsman (OSTI). The NFO commenced operations on 1 March 2024.
The NFO is an external complaint resolution ombud scheme established in terms of Chapter 14 of the Financial Sector Regulation Act 9 of 2017, and is tasked with resolving complaints between financial services providers and complainants in a fair, effective, impartial and timely manner – without charge to complainants. The NFO adjudicates complaints in terms of its rules which can be found on the website of the NFO: www.nfosa.co.za
NFO Contact Details
0860-800-900
Email
***
Address
NFO Johannesburg
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
NFO Cape Town
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
The NFO is an umbrella Financial Services Ombud scheme formed by the amalgamation of 4 separate previously existing South African Ombud Schemes: the offices of the Banking Ombud (OBS); the Credit Ombud (CO); the office of the Long-term Insurance Ombud (OLTI); and the Short-Term Insurance Ombudsman (OSTI). The NFO commenced operations on 1 March 2024.
The NFO is an external complaint resolution ombud scheme established in terms of Chapter 14 of the Financial Sector Regulation Act 9 of 2017, and is tasked with resolving complaints between financial services providers and complainants in a fair, effective, impartial and timely manner – without charge to complainants. The NFO adjudicates complaints in terms of its rules which can be found on the website of the NFO: www.nfosa.co.za
NFO Contact Details
0860-800-900
***
Address
NFO Johannesburg
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
NFO Cape Town
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
GoTyme Bank | Formerly TymeBank's reply19 Mar 2025, 09:07
Official
If you remain unhappy with the resolution of your matter, you are at liberty to lodge a complaint with the National Financial Ombud Scheme (also called the “NFO”).
The NFO is an umbrella Financial Services Ombud scheme formed by the amalgamation of 4 separate previously existing South African Ombud Schemes: the offices of the Banking Ombud (OBS); the Credit Ombud (CO); the office of the Long-term Insurance Ombud (OLTI); and the Short-Term Insurance Ombudsman (OSTI). The NFO commenced operations on 1 March 2024.
The NFO is an external complaint resolution ombud scheme established in terms of Chapter 14 of the Financial Sector Regulation Act 9 of 2017, and is tasked with resolving complaints between financial services providers and complainants in a fair, effective, impartial and timely manner – without charge to complainants. The NFO adjudicates complaints in terms of its rules which can be found on the website of the NFO: www.nfosa.co.za
NFO Contact Details
0860-800-900
Email
***
Address
NFO Johannesburg
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
NFO Cape Town
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
The NFO is an umbrella Financial Services Ombud scheme formed by the amalgamation of 4 separate previously existing South African Ombud Schemes: the offices of the Banking Ombud (OBS); the Credit Ombud (CO); the office of the Long-term Insurance Ombud (OLTI); and the Short-Term Insurance Ombudsman (OSTI). The NFO commenced operations on 1 March 2024.
The NFO is an external complaint resolution ombud scheme established in terms of Chapter 14 of the Financial Sector Regulation Act 9 of 2017, and is tasked with resolving complaints between financial services providers and complainants in a fair, effective, impartial and timely manner – without charge to complainants. The NFO adjudicates complaints in terms of its rules which can be found on the website of the NFO: www.nfosa.co.za
NFO Contact Details
0860-800-900
***
Address
NFO Johannesburg
110 Oxford Road, Houghton Estate, Johannesburg, Gauteng, 2198
NFO Cape Town
Claremont Central Building, 6th floor, 6 Vineyard Road, Claremont, Western Province, 7700
PB
Pretty B's updateReviewer Update
19 Mar 2025, 09:36Im not happy at all because i trusted tymebank with my money but now the are failing me i must report the case to other departments its total unfair
they are trying to protect there self , forgeting that i am there customer ,
tyme bank is a ****
they are trying to protect there self , forgeting that i am there customer ,
tyme bank is a ****
PB
Pretty B's update19 Mar 2025, 09:36
Reviewer Update
Im not happy at all because i trusted tymebank with my money but now the are failing me i must report the case to other departments its total unfair
they are trying to protect there self , forgeting that i am there customer ,
tyme bank is a ****
they are trying to protect there self , forgeting that i am there customer ,
tyme bank is a ****