LM
Lethabo M
1 reviews | Active since Jan 2024
28 Sept 2025, 23:45
Very Inconvenient
The app does not have an option to delete beneficiaries. It also does not allow me to remove old electricity meter boxes that I no longer need. In addition, I cannot delete old beneficiaries from PayShap. This is very frustrating and inconvenient. What happens if I accidentally send money to the wrong beneficiary? Please update your app and make it easier for us to use.
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
29 Sept 2025, 07:30Hi Lethabo,
Thank you for sharing your feedback with us. We understand how frustrating it can be not being able to remove old beneficiaries, meter boxes, or PayShap contacts. Please note that your feedback will be passed on to the relevant team, as we are always looking for ways to improve our app. In the meantime, we kindly encourage you to double-check beneficiary details before making any payments.
Thank you for sharing your feedback with us. We understand how frustrating it can be not being able to remove old beneficiaries, meter boxes, or PayShap contacts. Please note that your feedback will be passed on to the relevant team, as we are always looking for ways to improve our app. In the meantime, we kindly encourage you to double-check beneficiary details before making any payments.
GoTyme Bank | Formerly TymeBank's reply29 Sept 2025, 07:30
Official
Hi Lethabo,
Thank you for sharing your feedback with us. We understand how frustrating it can be not being able to remove old beneficiaries, meter boxes, or PayShap contacts. Please note that your feedback will be passed on to the relevant team, as we are always looking for ways to improve our app. In the meantime, we kindly encourage you to double-check beneficiary details before making any payments.
Thank you for sharing your feedback with us. We understand how frustrating it can be not being able to remove old beneficiaries, meter boxes, or PayShap contacts. Please note that your feedback will be passed on to the relevant team, as we are always looking for ways to improve our app. In the meantime, we kindly encourage you to double-check beneficiary details before making any payments.