Very disappointed and upset

. The agents keep transferring my calls between departments. I asked for the block status to be removed from my account. Ive spent more than R100 airtime calling the call center doing security verification and answering security questions with more than one consultant. My query is still not resolved. I asked to speak to a team leader to no avail, the call gets cut. No one at the ***** department, credit card or customer care department seem to know how to unblock my credit card. Im forced to close the account. Agents take advantage that theres no tyme bank branch to walk into and get help. The calls are transferred from pillar to post until ones airtime cuts out.