AM
Andile M

1 reviews | Active since Apr 2009

03 Apr 2025, 10:12

USELESS BANK

They don't even deserve 1 star, call centre is operated by rude people who can't assist in times of critical emergencies. never put your hard earned money to this useless bank. They are not serious in growing their business

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Apr 2025, 10:21
Official
We pride ourselves when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team. In protection of your information, we will DM you how we can turn things around for you.
AM
Andile M's update03 Apr 2025, 11:18
Reviewer Update
I would like you to pull a recording that I made at 09:53 to a rude agent so we can listen to the level of rudeness and take it from there.
AM
Andile M's update03 Apr 2025, 12:01
Reviewer Update
the service I received from the first call, the agent was rude and dropped the call on me. I'm not sure if you have a cusromer experience department??