LB
Lizelia B

1 reviews | Active since Jun 2019

05 Mar 2024, 20:06

Useless bank

The most useless bank ever. You can not change your number via the app as they want a stupid selfie you do as they say a 1000 times and then they are still not happy. There are no more kiosks to visit and if you do there are no staff to help you. I will be closing my acc ASAP!!!!

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Mar 2024, 07:26
Official
Hi Lizelia, apologies for that experience and for the inconvenience caused. Your details have been escalated to our team to get in touch with you and assist. 
LB
Lizelia B's update06 Mar 2024, 07:37
Reviewer Update
Got a phone call and was still busy then they hung up. Will be closing my acc within the next 24 hours
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Mar 2024, 10:51
Official
Apologies for that, we're following up with our team to advise on the matter.