BG
BoHloni G

1 reviews | Active since Feb 2024

25 May 2026, 15:36

USELESS

CAN PLEASE EXPLAIN TO ME WHY BOTH MY VISUAL AND PHYSICAL CARDS KEEP DECLINING WHEN I TRY TO MAKE PAYMENT ONLINE???????????????????????????????????

EVERY MONTH ITS A STRUGGLE, I HAVE TO CANCEL CARDS ALL THE TIME BEFORE TRANSACTIONS CAN GO THROUGHOUT, YOU ****EN USELESS PEOPLE KEEP CALLING ME AND I DONT PICK BECAUSE WHEN I USED TO PICK THE CALLS, STILL THE SAME PROBLEM WAS NEVER RESOLVED. CAN SOMEONE JUST TELL ME WHY MY CARDS DONT MAKE ONLINE PAYMENT?????????

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 May 2026, 15:57
Official
 
Hi Bohloni,
 
We sincerely apologise for the frustration and inconvenience you’ve experienced with your card transactions. We understand how upsetting this situation is, especially when it occurs repeatedly. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.

Kind regards, 
GoTyme Bank | Formerly TymeBank.