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Refiloe M
1 reviews | Active since Apr 2024
10 Apr 2024, 13:04
Unresolved issue
I am a client at TymeBank, I was withdrawing money & didn't get the cash but a receipt that says transactions declined however money was still deducted out of my account. Today is day 8 without having my money back into my account and when I request to speak to someone at a superior position the call Centre agencies also says the person is in a meeting.
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GoTyme Bank | Formerly TymeBank's replyOfficial
10 Apr 2024, 14:20Hi there Refiloe, please may we ask that you send us an email at *** with your account number, cell phone number, proof of withdrawal and your query and we shall assist. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply10 Apr 2024, 14:20
Official
Hi there Refiloe, please may we ask that you send us an email at *** with your account number, cell phone number, proof of withdrawal and your query and we shall assist. The TymeBank Team
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Refiloe M's updateReviewer Update
10 Apr 2024, 14:47I already did that, there's a case that a call Centre agency opened & she gave me a case number however there's no concrete feedback all I get is that I should wait for 35 days which I find puzzling and today is day 8 of the waiting duration.
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Refiloe M's update10 Apr 2024, 14:47
Reviewer Update
I already did that, there's a case that a call Centre agency opened & she gave me a case number however there's no concrete feedback all I get is that I should wait for 35 days which I find puzzling and today is day 8 of the waiting duration.