AM
Aviwe M

1 reviews | Active since Mar 2016

17 Aug 2023, 22:22

Unresolved ***** case

I reported a *****ulent account that was opened with my ID number at TymeBank, on the 4th of August 2023. I became aware of this account when I went into a SARS branch to do my Tax returns and I was advised that refunds that were due to me, were paid out to the TymeBank account. I lodged a ***** case with SARS(on 14/07/2023)and TymeBank(04/08/2023). I called TymeBank on 11/08/2023 and I was advised that the investigation was concluded , the matter was resolved, the funds would be returned to SARS. However, I find myself in the center of a blame game between the 2 institutions, TymeBank is blaming SARS for not verifying the bank details before paying out and SARS is blaming TymeBank for allowing someone to open a *****ulent account using my ID number. All I need are the funds returned to SARS and a detailed of How the person opened an account using my ID number and which documents were used? It is shocking that a person can be able to open a bank account without complying to the FICA requirements, yet have full authority to transact on the account. TymeBank is a playground for *****sters and Money Launderers , judging by the manner of which my case is being handled.

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply21 Aug 2023, 13:10
Official
Hi Aviwe, we're sorry you feel this way. Do you have a case ID for us to follow up on? 
AM
Aviwe M's update21 Aug 2023, 19:20
Reviewer Update
Thank you for your reply. The Case number is (GFD-98610)
AM
Aviwe M's update29 Aug 2023, 18:48
Reviewer Update
I have not received any communication since the 21st August 2023. I am so disappointed at Tyme Bank and the lack of care on this matter. I was advised that the ***** case was on the 11th of August, I have requested for the Report and funds to be returned to SARS